Services

From diagnosis to automation, with one team

Four areas of work, all driven by the GITS methodology. You can start with any of them — the cycle makes sure everything connects.

GITS

Process management

Clarity on how work actually happens, where the bottlenecks are and which changes deliver the most results.

We map the value chain of the whole business or a specific area, model the processes and define KPIs. The outcome is a shared view between leadership and operations, plus a prioritized improvement plan.

What's included

  • Value chain mapping
  • AS-IS and TO-BE process modeling (BPMN)
  • KPIs and targets
  • Process optimization and standardization
  • Process office and governance

Expected results

  • Less rework and fewer redundant steps
  • Clear responsibilities
  • A solid foundation for automation
GITS

Business process automation

Repetitive tasks handled by software, integrated systems, and people freed up for work that requires judgment.

We automate the redesigned process by combining RPA, integrations, digital workflows and artificial intelligence. Every automation comes with gain KPIs, documentation and a clear owner for its operation.

What's included

  • Software robots (RPA) for repetitive tasks
  • ERP, CRM and other system integrations via API
  • Approval workflows, forms and notifications
  • Applied AI: document reading, triage and customer service
  • AI agents for operational routines

Expected results

  • Shorter cycle times
  • Fewer data-entry and transcription errors
  • Operations that scale without growing headcount at the same rate
GITS

Digital transformation

A technology path aligned with strategy — not a collection of disconnected tools.

We help you set priorities, select and implement systems, organize data and build management dashboards. We act as an independent technical partner, focused on what makes sense for your business.

What's included

  • Digital maturity assessment
  • Technology roadmap
  • System selection and implementation
  • Data organization and KPI dashboards (BI)
  • Custom software development

Expected results

  • Prioritized technology investments
  • Data-driven decisions
  • Systems that talk to each other
GITS

Sustainability & ESG

Operational efficiency that is also an environmental, social and governance gain — measured and reported.

Digital processes reduce paper, travel, consumption and waste. We set up ESG indicators linked to operations and the governance needed to sustain the gains and report on them.

What's included

  • Assessment of ESG practices in processes
  • Environmental, social and governance indicators
  • Digitalization to reduce paper and waste
  • Process governance and compliance
  • Continuous improvement routine

Expected results

  • Measurable environmental impact
  • Governance and traceability
  • A basis for sustainability reporting
Technologies

The right tools for each problem

We are vendor-agnostic: we choose the technology that best fits your environment, budget and team.

RPA

Software robots that operate systems just like a person would.

APIs and integrations

Direct connections between ERP, CRM, e-commerce and other systems.

Workflows and low-code

Paperless approval flows, forms and notifications.

Generative AI and agents

Document reading, triage, customer service and internal assistants.

Data and BI

KPI dashboards to track processes and results.

IoT

Connected sensors and devices for data straight from operations.

Not sure where to start?

The GITS diagnostic shows which processes have the greatest potential for gains — and which service makes the most sense right now.

Talk to a specialist